1. Introduction
Al Khtowah Al Sareah Corporate Services Provider ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect and use your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021.
2. Information We Collect
As a PRO and business setup provider, we collect personal identification details such as names, passport copies, Emirates IDs and visas; business data such as trade licences, Articles of Association and corporate structures; and contact information such as email addresses, UAE phone numbers and office addresses.
3. Purpose of Processing
We process data to facilitate government transactions with authorities such as DED, Amer, Tasheel and MoHRE; perform mandatory Know Your Customer checks under UAE AML laws; and provide business consultancy, VAT registration and related corporate services.
4. Data Sharing
We share your data with authorised UAE government entities, including Dubai Economy, the Federal Tax Authority and the Ministry of Interior, where required to complete requested services. We do not sell your data to third parties.
Enquiry, newsletter, checklist download and toolkit forms send the information you provide, including name, email, phone, company, country and service interest, together with source page and campaign information, to Zoho CRM (Zoho Corporation) so we can respond to enquiries and follow up. Cloudflare provides site security and caching. Google Analytics 4 measures site use only after you accept analytics cookies.
5. Security and Retention
We implement security measures to protect client documents. We keep enquiry and form information while needed to respond and follow up, and retain service and transaction records while needed to provide the service, meet applicable legal obligations or resolve a dispute. We delete or de-identify personal data when those purposes no longer require it, subject to applicable record-keeping requirements.
6. Your Rights
You may request access to your data, correction of errors or deletion, subject to UAE regulatory retention requirements for corporate service providers. To request access or deletion, email hello@kscsp.com.